FAQ

General Information & Trust

• What service area do you cover? 

  • Answer: We proudly serve the Greater Wichita area and multiple surrounding counties in Kansas, including Sedgwick, Sumner, Harper, Reno, Kingman, Cowley, Harvey, and Butler.

• Are you insured? 

  • Answer: Yes. We are fully insured to protect both your property and our team. Furthermore, we strictly adhere to all city, county, and state environmental standards regarding the collection of wash water and the ethical disposal of debris.

• Do you offer free estimates? 

  • Answer: Absolutely. We provide comprehensive, no-obligation quotes for all projects. To get started, simply fill out our Service Request Form. For the fastest turnaround, you may text photos of your project to 316-397-0796 after submitting your request. We provide preliminary estimates via text and a final price confirmation upon arrival to ensure our quote perfectly reflects the scope of work. 

• Scheduling & Logistics

• Do I need to be home for the service? 

  • Answer: No. For your convenience, we can perform all services while you are away. We utilize a remote workflow that includes detailed before-and-after photos to ensure your total satisfaction with the results.

• Do you require a deposit? 

  • Answer: A deposit may be required to secure a specific date on our calendar or for projects exceeding a certain threshold. Any deposit requirements will be clearly outlined in your initial estimate.

• Payment & Completion

• When is payment due? 

  • Answer: Payment is due in full upon completion of the service. We prioritize closing out accounts at the point of service to ensure your project is finalized immediately.

• What forms of payment do you accept? 

  • Answer: For your convenience, we accept all major credit cards and checks on-site. Cash is accepted on a limited basis.

• What if I am not on-site when the service is completed? 

  • Answer: While we enjoy performing a final walkthrough with our clients, being present is not required. If you are away, our team will send a Completion Gallery (photos of the finished work) along with a secure digital payment link via text or email. We ask that these "Remote Closures" be settled immediately upon receipt of the photos.

• What is the difference between pressure washing, power washing and soft washing?

  • Answer: Pressure washing uses high pressure for hard surfaces like concrete. Power washing HOT high pressure water for oil and grease stains. Power washing is typically paired with a surfactant and degreaser to break down the oil and grease. Soft washing uses low pressure and specialized detergents to safely clean delicate surfaces like siding or roofs without damage.

• Will pressure washing damage my siding or plants?

  • Answer: Our professionals use soft washing methods for siding and take precautions to rinse plants and protect your landscaping, ensuring no damage occurs.

• How often should I have my house washed?

  • Answer: Generally, we recommend a professional wash once a year to prevent mold and grime buildup, especially in humid or shaded areas.

• Can you remove oil stains from my driveway?

  • Answer: We can significantly lighten or remove most oil and grease stains, though some very old stains may leave a faint "ghost" outline.

• Do I need to do anything to prepare?

  • Answer: Please close all windows and doors, remove outdoor items from the cleaning area, and ensure exterior water spigots are accessible.

•  Do I need to provide a water source? 

  • Answer: Yes, we request access to an exterior water spigot for our pressure washing services. If your water is currently turned off or unavailable, please let us know in advance so we can discuss alternative arrangements. 

Junk Removal FAQs

• What types of items do you take?

  • Answer: We take most non-hazardous junk: furniture, appliances, construction debris, yard waste, and general household clutter. Electronics, mattresses, oils, and paints are removable, but since they require specialized disposal or additional dump fees, these fees are added to the estimate.

• What items do you NOT accept?

  • Answer: We cannot remove hazardous waste or asbestos.

• How do you price your junk removal services?

  • Answer: Our pricing is based on the volume (how much space) your items take up in our truck, along with weight and labor, ensuring you only pay for what we haul.

• Do you offer same-day or next-day service?

  • Answer: Yes, we understand that you need junk gone quickly and often provide same-day or next-day appointments.

• Do I need to move the junk to the curb?

  • Answer: No, our team offers full-service removal, meaning we will pick up items from your basement, attic, garage, or wherever they are located. Additional fees do apply for items in the attic or basement. This is due to the often complex nature of navigating stairs and the added liability for damage to your property.  

• Is there a weight limit for the junk removal trailer? 

  • Answer: Our standard pricing covers "general household debris" (furniture, boxes, appliances) up to 2 tons. If you are disposing of heavy materials like concrete, brick, dirt, or roofing shingles, please notify us during the estimate so we can provide a quote based on weight and specialized disposal fees. 

Bundles & Customization

• Why should I choose a bundle instead of individual services? 

  • Answer: Our bundles are designed to provide a "Complete Transformation" in a single visit. By grouping services, you save 15–20% compared to a la carte pricing and eliminate the hassle of coordinating multiple contractors on different days. It is the most efficient way to maximize your property’s curb appeal.

• Can I bundle pressure washing and junk removal services? 

  • Answer: Absolutely. Many of our clients choose to combine these services—for example, clearing out a garage or shed and then pressure washing the floor or driveway immediately afterward. Combining these tasks ensures a cohesive, finished look for your property.

• Can I customize a bundle? 

  • Answer: Yes. While our "Basic, Essential, and Premium" tiers are designed to fit most needs, we are happy to swap specific tasks or incorporate additional services. We can create a custom "Property Refresh" package tailored specifically to your home’s requirements.

Add-On Logistics

• Do you offer the add-ons as standalone services? 

  • Answer: Yes. However, please keep in mind that the rates shown on our menu are "On-Site" discounts for bundled packages. If booked independently, our Standard Service Call rate of $125 will apply to meet our minimum service requirements.

• Do you provide the materials for "Quick Fix" items? 

  • Answer: The $49 "Quick Fix" rate covers our professional labor and specialized tools. We ask that homeowners provide the specific hardware (e.g., lightbulbs, AC filters, or cabinet knobs). If you would prefer that we source the materials for you, we can do so for an additional procurement fee.